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VOICE MAIL

TO USE

Dial

Tulelake 530-667-5000

Dorris 530-397-3030

Klamath Falls 541-887-8010

To Play new messages Press 1 to Play saved messages Press 2.

  1. Press 2 to save.
  2. Press 3 to delete.
  3. Press 4 to save as new.
  4. Press 5 to return this call.
  5. Press 6 to forward to another mailbox.
  6. Press 7 to skip back.
  7. Press 8 to Pause/Continue.
  8. Press 9 to Skip Forward.
  9. Press * Main Menu.

For Mailbox setup Press 9 from Main Menu.

  1. Press 1 for Greeting options
  2. Press 2 to change password
  3. Press 3 to edit notification options
  4. Press 4 to edit autologin options
  5. Press 5 to change language settings
  6. Press * Main Menu.

Voice Mail Feature Definitions:

After Answer Delay- * Set the number of seconds the AP should pause between when the call is answered and when the first prompt is played. This allows time to ensure the voice path is connected to the calling party when the prompt is played.
Announce Caller- * Enable or disable the announcement of the party who left a message on a per-subscriber basis.
Associated Numbers- Multiple phone numbers may share a Voice Mailbox.
Auto Login- Subscribers have immediate access to their Voice Mailbox without being asked to enter a User ID or Password.
Busy Greeting- * If the call was forwarded to voice mail because the line is busy, this feature announces “The party you have reached is on the phone” before playing the subscriber’s custom greeting.
Daily Notification- Allows subscribers to designate a time of the day to be notified of new voice messages.
Date, Time, and Weather- Plays greeting to include any combination of date, time, and temp (requires optional Weather Station Interface service).
Distribution Lists- Subscribers can send messages to a list of mailboxes.
Edit Message- * Allows the calling party to listen to their message, re-record their message, append to the end of their message or to cancel leaving the message. Callers will hear, “When you are finished recording, press # for further options or simply hang up”.
e-forward-** Converts the Voice Message into E-mail. You can listen to or forward your messages, save, or delete them from your voice mailbox.
Envelope First- * Envelope data refers to the date and time of a recorded message and the DN of the calling party. On a service wide basis, this feature allows your Telco to configure Voicemail to play the envelope data before the message.
Flexible Number Delivery- * Configure the Caller ID number that displays for notification calls (daily notification, pager/phone notification).
Full Mailbox Warning- * Notifies the subscriber when their mailbox is full and warns that new messages will not be recorded until messages have been deleted from the mailbox.
Greeting Only Sub-mailboxes- * Configure sub-mailboxes as “Greeting Only”. These mailboxes will play a custom greeting but will not record messages.
Hotel Interface- * Allows hotel staff to manage a list of voice mailboxes. Hotel staff can clear messages when guests checkout and record the greeting to be used by all voice mailboxes on the list.
Internet Control- ** Allows subscribers to access voice mail service, to retrieve messages, save or delete messages, and make changes to service from a website.
Message Forwarding- Forward messages to other Voice Mail subscribers.
Message Reply- Subscribers can dial ‘5’ to return a call to the caller’s number.
Message Waiting Indicators- Activates the stutter dial tone or the message light on the phone when there are new messages in the mailbox.
Multiple Greetings- * Allows subscribers to record multiple greetings and select which greeting is active. Subscribers can record a default greeting for regular use and an ‘out of office’ greeting to use on a temporary basis.
Multiple Outgoing Trunk Groups- * The Telco can configure Voice Mail to use specific trunk groups for outbound calls based upon the subscriber’s NPA-NXX.
MWI Delay- * Allows your Telco to configure a delay (in seconds) between when the service receives a disconnect and when the service attempts to update the status of the subscriber’s Message Waiting Indicator (MWI).
Out Dial- Callers may press ‘0’ to transfer to another phone (cell phone).
Pager / Phone Notification- A page or telephone call alerts subscribers when a new message is in the mailbox.
Retrieve Only Mailbox- * Configure mailboxes to only allow message retrieval; mailbox settings may not be changed. This applies to mailboxes used in hotel/motel settings or other settings where it is not desirable to allow subscribers to record custom greetings, change notification settings or change other options.
Sequential Notification- * Allows subscribers to configure their service to attempt to notify a series of phone numbers when they receive new messages. When the pager type to notify is set to Sequential, the service attempts to notify each number on the list sequentially.
Skip To First New- * Changes the function of auto login so that subscribers will hear their first new message without being required to press a key on the keypad. Sub Mailboxes- Systems allows up to 9 sub-mailboxes for each telephone line subscribed to the service. PIN access for each mailbox ensures privacy and greetings can be customized for each mailbox.
Undelete Messages- * When subscribers delete a message using the phone interface, it will not be deleted immediately. Instead it is ‘marked’ for deletion when the subscriber ends the session. Subscribers may still listen to messages marked for deletion and save the message if desired. Saving a message marked for deletion will unmark the message and it will not be deleted at the end of the session. Messages marked for deletion will be deleted at the end of the session and may not be recovered.

Voice Mail comes with the following two features. These two features are automatically activated when you subscribe to Voice Mail Service.

CALL FORWARD DON'T ANSWER

TO ACTIVATE

  1. Pick up handset and listen for dial tone.
  2. Press *92.
  3. Listen for second dial tone, dial the number of rings desired before automatic answer, then, dial access number 397-3030, when residential call answering system answers, hang up.

TO DE-ACTIVATE

  1. Pick up handset and listen for dial tone.
  2. Press *93.
  3. Listen for confirmation tone, hang up.

    4. BUSY CALL FORWARDING

    TO USE

    1. Pick up handset and listen for dial tone.
    2. Press *90.
    3. Follow voice instruction on how to forward you calls.

    TO DEACTIVATE

    1. Pick up handset and listen for dial tone.
    2. Press *91 and follow voice instructions.